Shipping policy

Shipping Policy

Effective Date: July 19, 2026

Thank you for shopping with Organo Herbs.

Processing Time

Orders are processed within 1–2 business days after confirmation.

Delivery Time

  • Major Cities: 2–4 Business Days

  • Other Areas: 3–7 Business Days

Delivery times may vary during holidays, sales, or due to courier delays.

Shipping Charges

Shipping charges are displayed during checkout. Free shipping may be offered during promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive tracking details (where available).

Failed Deliveries

Please ensure your shipping address and phone number are correct. If a delivery fails due to incorrect information, additional shipping charges may apply.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours with clear photos.